Intangibility. The absolute biggest challenge of advertising in the field of healthcare.
I feel for the marketing folks at healthcare technology companies. They’re consumers, they see the Coke ads, the Nike ads, all the slick auto advertising, and they want something cool too! And they deserve it. Don’t worry, I’m not going to start talking budgets. [...]
A few weeks ago, I was in Massachusetts visiting a sick family member. This is the area where I began my healthcare sales career back in 1983, and I had a great time remembering those early days. I was a sales manager at a ComputerLand, kind of an old version of BestBuy. One of my [...]
It was only a decade ago that technology insiders prophesized a change in the way that the Internet would be used. Darcy Dinucci’s 1999 article, “Fragmented Future,” predicted the emergence of an interactive Internet, where users would not just read published material, but would contribute to the content of the site. Deemed Web 2.0, these [...]
I was pleased to participate as a guest presenter in the Physicians Practice 2009 Podcast Series: Marketing to Physicians Today. Four great topics helping vendors zero in on the current state of the physician marketplace.
My podcast addressed ways to bolster advertising results through the use of PR. The basic premise is this: Even if you [...]
Color is a funny thing. So is colour. Especially when it comes to branding healthcare organizations. OK, so admittedly blue says healthcare and probably always will. But I believe some new trends are on the horizon. So what is the new blue? NOT BLACK. There are lots of other colors out there, but I would [...]
OK, there will always be a place to show a happy doctor, nurse, or administrator. A smiling face is engaging – especially when all the doctors and nurses are in their mid-twenties and look like they stepped right off the set of ER. But let’s face it, if you’re flipping through a medical journal seeing [...]
My good friend Mary Robbins taught me many things about effective advertising. She has served as a creative director for Ogilvy & Mather, Cohn & Wells, ACQ, Robbins Brandt Richter and others. With hundreds of awards for creativity, she’s most proud of campaigns that delivered measurable ROI for her clients.
I’m finding that Mary’s list below [...]